Frequently Asked Questions

Q. I don’t have a lot of time to read and I have an urgent problem.

A. Call or email and we’ll reply promptly. We can move very quickly to take remedial action if need be.

Q. What are your fees?

We do not offer cookie-cutter packages or bundles, so there is no “price list.” Every situation is unique, every client is unique. Only once we understand your needs do we then recommend solutions and costs. Whatever the case we strive to offer quality and value. We are repeatedly told that we over-deliver.

Q. Can you delete things from the Internet?

A. Some things yes. Some not. We’ll tell you truthfully what is and isn’t possible.

Q. I’ve got a really embarrassing, sensitive or serious situation here.

A. We can help. People make mistakes. Stuff happens. We are not here to judge.

Q. I need documentation or evidence for a court order or a lawsuit.

A. We can help.

Q. I’m being cyber-stalked and harassed by someone who is *really* crazy.

A. We can help.

Q. Can you trace an anonymous post, message or person?

A. Often yes. We’ll tell you truthfully what is and isn’t possible.

Q.  Do you deal with with adult materials / alternate lifestyles / “indiscretions”

A. Yes. With the exception that child porn or other blatantly illegal materials will be reported to law enforcement.

Q. Will you “hack” or do something illegal.

A. No.

Q. Will you work with my Attorney / Web Consultants / PR firm / IT staff etc.

A. Yes.

Q. Do you work with Facebook, Google, Bing, WordPress, Social Network X, Webhost Y etc.?

A. Yes

Q. Are you Private Investigators?

A. No. We are Investigative Consultants. We locate information, provide consulting and strategic advice. If the services of a licensed PI are required we can make a suitable referral.

[Additional FAQs to be added]